Terms and Conditions of Sale

Welcome to soleriviera.com. By accessing our website, using it, or making a purchase from us, you agree to be bound by these General Terms and Conditions. We invite you to read them carefully before using our services.

1. General Information

This website is operated by Sole Riviera ("we," "our," "us"). Throughout the site, the terms "you" and "your" refer to the user, customer, or visitor of our website.

By using this site, you confirm that you have reached the age of majority in your country of residence or have the authorization of your legal guardian.

2. Products and Orders

We strive to present our products as accurately as possible. However, we cannot guarantee that the colors or details displayed on your screen perfectly match the actual product.

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit or cancel quantities purchased per person or per order
  • Modify or discontinue the sale of certain products without prior notice

Once your order is placed, you will receive an email confirmation. This confirmation does not guarantee final acceptance of the order until payment and product availability have been confirmed.

3. Pricing and Payment

All prices are indicated in [EUR / USD – choose your currency], unless otherwise stated.

We reserve the right to change our prices at any time without prior notice.

Payments are securely processed by third-party payment providers, such as Shopify Payments, Stripe, or PayPal. We do not directly store your payment information.

4. Shipping and Delivery

The indicated delivery times are estimates and may vary depending on the destination and the carrier.

We are not responsible for:

  • Delays caused by carriers
  • Customs delays or fees for international orders
  • Errors in the delivery address provided by the customer

Once the order is shipped, responsibility for the package is assumed by the carrier.

5. Returns and Refunds

Please consult our Return Policy for all applicable information.

Generally:

  • Returns are accepted within [indicate number] days of delivery
  • Items must be unused, unworn, and in their original condition
  • Some items may not be eligible for return, especially certain sale items

Refunds are processed once returned items are received and inspected.

6. Intellectual Property

All content present on this website, including images, logos, designs, texts, and graphic elements, is the property of Sole Riviera and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use this content without our prior written authorization.

7. User Responsibilities

By using this website, you agree not to:

  • Use the site for illegal or unauthorized purposes
  • Attempt to hack, disrupt, damage, or compromise the operation of the site
  • Provide false or misleading information
  • Violate applicable laws or regulations

8. Limitation of Liability

We cannot be held responsible for indirect, incidental, or consequential damages resulting from the use of our website or our products.

We do not guarantee that the site will be error-free, available without interruption, or entirely secure.

9. Third-Party Services

We may use third-party providers, including payment providers, shipping companies, or analytics tools.

We are not responsible for the actions, practices, or policies of these third-party providers.

10. Privacy

The use of our website is also governed by our Privacy Policy.

11. Modification of Terms

We reserve the right to update or modify these General Terms and Conditions at any time.

Any modification will take effect upon its publication on the website.

12. Contact Information

For any questions regarding these General Terms and Conditions, you can contact us:

Email: [your support email address]
Website: Sole Riviera